Anyone can call themselves the top locksmith in town. In a hurry it's tempting to ring the first number you see. A few questions tell you far more than any slogan.
Five things that matter
- A California license. Locksmith companies in California are licensed by the Bureau of Security and Investigative Services (BSIS). Ask for the number and check it on the BSIS website.
- A clear estimate before work. A reputable locksmith gives a price or a clear range before starting, and explains any change before doing extra work.
- Identification. Expect the locksmith to show ID, and to ask for yours.
- Real reviews. Look for consistent reviews on more than one site, and read the critical ones.
- A local presence. Ask where they're based and whether they know your area.
Red flags
- A vague business name and no address
- A phone quote that's suspiciously low, followed by a much higher bill
- Refusing to give any price before arriving
- Drilling a standard lock straight away on a simple lockout
- Pressure to buy upgrades you didn't ask for
About referral services
Some locksmith numbers, this one included, pass your call to an independent contractor who invoices you and provides any warranty. The terms explain it. Knowing that helps you ask the right questions.
In short
Judge a locksmith by how they answer, not by their ad. Call 714-660-0107 and ask away.
